I remember sitting in an exam room in 2017, knowing something was wrong with my body, but not having the words, the tools, or even the space to say it. The questions I should’ve asked? I didn’t know I could ask them. The information I needed was there, but buried in medical terms, rushed appointments, and the quiet assumption that I’d figure it out on my own. What I’ve come to understand, not just as a Crohn’s survivor, but as a Certified Patient Leader, is this: Outcomes in healthcare don’t just depend on new treatments. They depend on empowered patients.…
Empowered Patients Are the Missing Metric in Healthcare
